Knowledge base
If you need our help or have questions about how to use TARGPatrol, please do not hesitate to contact us.
Organization registration
Registration and authorization
How to get started with TARGPatrol: registration and authorization, managing organizations. A Step-by-Step Guide to Using the Task Manager.
Organization Management
Learn how to set up and manage an organization in the employee task management platform TARGPatrol: how to create, edit, delete, or transfer ownership.
Payments and Subscription
Manage your subscription and payments with TARGPatrol. Benefit from the trial period, explore the free plan, or select a paid plan with additional features.
Organization management
Users
Learn how to create and set up a user in TARGPatrol. Manage employees in the task tracker: how to edit, delete, or assign roles for better task management.
Locations
Learn how to work with a Location: how to create, delete, or edit a location in TARGPatrol. A step-by-step guide to setting up locations in the task tracker.
Points
Learn how to create, edit, and delete points in TARGPatrol to track tasks and inspections effectively. Discover how these points optimize your workflow.
Checklists
Discover how to manage checklists in TARGPatrol: create, edit, or delete checklists easily within the task management software for efficient task organization.
How GPS Point Proximity Validation Works
Learn how TARGPatrol validates GPS Point check-ins, handles device accuracy, works offline, and blocks check-ins that are too far away.
How Optional GPS Tracking and Route History Work
Learn how to enable GPS tracking for selected users, when coordinates are recorded, how offline sync works, and where managers review route history.
Tasks & issues management
Tags
Learn how to use Tags in TARGPatrol to organize Points, Tasks, Users, and Locations. Improve filtering, reporting, and operational management with flexible tagging
Task Management
Learn to create repeatable tasks, copy existing ones, save favorites, handle deadline-driven tasks, and organize recurring work with task series.
Task Creation
Discover how to efficiently manage tasks in TARGPatrol. Learn to create and assign tasks to your team to ensure optimal productivity and smooth operations
Schedule Guide
Learn how to create a work schedule in TARGPatrol: adding and editing tasks. A guide to assigning and managing tasks for your team in the task tracker.
Task Execution
An employee guide to task execution in TARGPatrol: how to start, conduct and complete tasks in the mobile app. Tips for efficient task execution.
On-Demand Check-ins
Use On-Demand Check-ins to complete actions at QR, NFC, GPS, or Virtual Points without a Scheduled Task.
Managing Notification Preferences
Learn how to manage TARGPatrol notification preferences by organization, channel, and event type for email, Telegram, mobile push, and in-app alerts.
Media Gallery
Learn how to use TARGPatrol’s Media Gallery to support work order management with photo reports for audits, inspections, and incident tracking.
Reports
Build, customize, export, and reopen TARGPatrol reports using filters, configurable columns, saved configurations, and report History.
Report Configurations
Save and reuse TARGPatrol report intervals, columns, filters, sorting, and report-specific options as Personal or Organization configurations.
Scheduled Report
Automatically generate TARGPatrol reports on a schedule and deliver Excel or PDF results to selected users and email recipients.
User Calendar Feed
Synchronize assigned tasks with external calendars such as Google, Microsoft (Outlook), and Apple Calendar — keeping field teams aligned with their schedules.
External API
Explore how to integrate TARGPatrol with other systems and platforms in your organization using the External API, enabling seamless data exchange.
Webhooks
Learn how to set up webhooks in TARGPatrol to streamline your workflows. A comprehensive guide to creating, testing, and reviewing webhook logs.
Issues: deprecated functionality
Issues are deprecated in TARGPatrol. Use Incidents for new reporting, investigation, workflow, evidence, and operational follow-up.
Incident management
About Incidents
Learn how Incidents help your team record operational events, assign responsibility, track progress, and document the final outcome.
Incident Types and Categories
Configure the two-level Type and Category structure used to classify Incidents in your organization.
Configuring Incident Creation Forms
Adapt the Incident creation form by role and Location using defaults, required fields, and visibility rules.
Configuring the Incident Workflow
Set up Incident states, final outcomes, allowed transitions, role rules, and transition notes.
Configuring Incident Notification Rules
Choose which Incident events generate notifications and resolve recipients by user, role, assignee, or reporter.
Creating and Managing Incidents
Create, find, update, assign, comment on, and attach files to Incidents in TARGPatrol.
Incident State Changes and History
Move Incidents through allowed transitions, add transition notes, and review the recorded state history.
Incident Reports and Exports
Build, filter, configure, schedule, and export TARGPatrol Incident reports, or export an individual Incident as a PDF.
F.A.Q.
How to Use Time Tracking
Learn how to use Time Tracking in TARGPatrol to monitor working hours, track time spent on tasks, and improve visibility across field operations.
Choosing the Right NFC (RFID) Tags for Check-In/Check-Out
Explore how to choose the right NFC and RFID tags for check-in/check-out, employee tracking, and their location within task and work order management systems.
Quick start with GPS for Cleaning
Learn how cleaning businesses can use TARGPatrol with GPS for accurate time tracking, location monitoring, staff scheduling, photo reporting, and quality control.
Quick start with QR for Cleaning
Learn how cleaning companies can quickly start using TARGPatrol with QR codes for time and attendance tracking, task management, and janitorial inspections.
Quick start with NFC for Cleaning
Discover how cleaning companies can use TARGPatrol with NFC (RFID) for time and attendance monitoring, staff scheduling, and janitorial quality control.
Quick start with GPS for Security
Learn how security businesses can use TARGPatrol with GPS for accurate time tracking, location monitoring, staff scheduling, photo reporting, and quality control.
Quick start with QR for Security
Learn how security companies can quickly start using TARGPatrol with QR codes for time and attendance tracking, task management, and janitorial inspections.
Quick start with NFC for Security
Discover how security companies can use TARGPatrol with NFC (RFID) for time and attendance monitoring, staff scheduling, and janitorial quality control.