Our Pricing Plans

Yes. Start on the permanent Free plan, or try Base free for 14 days. The Base trial requires a payment method and renews as a paid subscription unless you cancel before it ends.

Unless you cancel before the trial ends, your Base subscription starts billing using the saved payment method. To stay on Free, cancel the trial renewal in Billing before the end date. Free plan limits then apply, including automatic media deletion 7 days after upload.

Yes. Cancel renewal in Billing to stop future subscription charges. You keep paid access until the end of the current billing period, then Free plan limits apply. Download any media you need before switching: files uploaded more than 7 days ago become eligible for automatic deletion on Free.

Paid subscriptions are billed for the number of user seats you select, not the number of locations. Every active user occupies a seat, regardless of role. You can invite users within your available seats. Archiving a user frees a seat but does not automatically reduce your paid seat quantity. Manage subscription quantities in Billing and review any charges before confirming a change.

We use Stripe at the checkout and Stripe to process your payment. Stripe handles billions of dollars in transactions and is trusted by companies like Amazon, Google, and Airbnb. We do not store or handle your credit card information directly.

Yes, we've created a detailed knowledge base, and you can always reach out to us via email for any additional support.

No, you don't need any additional equipment. TARGPatrol works entirely through a mobile app (available on both Android and iOS).

Yes. Free is a permanent plan for up to 10 active users, not a time-limited trial. It includes tasks, checklists, scheduling, reports, and incident management. Photos and attachments are automatically deleted 7 days after upload. Notifications, PDF exports, and paid integration features are not included.

All the data is stored in secure AWS data centers within the EU or USA (depends on the organization region).

No. The Free plan does not include notifications. Notifications are available on Base and Enterprise through email, Telegram, mobile push, and the in-app notification center.

On Free, photos and attachments are automatically deleted 7 days after upload—not 7 days after task completion. Base and Enterprise do not apply this 7-day expiry. If you move to Free, media already older than 7 days becomes eligible for deletion. Download the files you need before downgrading.