Issues: deprecated functionality
Issues are a legacy TARGPatrol feature and should not be used for new workflows. Use Incidents for structured reporting, configurable states, Types and Categories, evidence, assignments, notifications, and reporting.
What happens to existing Issues?
Existing Issue data and the legacy By Issues report may remain available for historical access. Do not create a new process around them. Plan new operational workflows and reports with Incidents.
Use Incidents instead
Configure Incident Types and Categories.
Configure the Incident workflow and notification rules.
Create Incidents from the web app, mobile app, or while completing a task.
Use By Incidents for analysis, saved configurations, History, and exports.
This page is intentionally retained so existing links and users of the legacy feature reach the correct migration guidance.
Choose modules during migration
Administrators and Owners can open Organization Settings → Operations and set Available modules to Incidents, Issues, or Issues + Incidents. Keep both modules available during a staged transition; choose Incidents when new reporting should use only the current module.
This choice guides compatible clients. It does not delete historical Issues, change permissions, or stop previously created records from synchronizing. Treat it as an availability setting, not a data-deletion switch. See Organization Management for details.