Managing Notification Preferences
TARGPatrol lets every user control optional notifications for the organization they are currently working in. You can manage email and Telegram channels and choose which event types may reach you by email, Telegram, mobile push, or the in-app notification center.
Where to configure notification preferences
Notification preferences are available in the web application:
Sign in to TARGPatrol and open the organization you want to configure.
Open User Settings from your profile menu.
Select Notifications.
Review the channel and event-type settings for the active organization.
Preferences are personal and organization-specific
Each user manages only their own preferences. Settings are stored separately for every organization membership, so the same account can use different notification choices in different organizations. Switching organizations also switches the preference set shown on this page.
Notification channels
TARGPatrol uses four notification channels:
Email — can be enabled or disabled in notification preferences.
Telegram — can be enabled or disabled after a Telegram account has been connected.
Mobile push — remains an eligible channel on paid plans and is filtered by the selected event types.
In-app — appears in the TARGPatrol notification center and is filtered by the selected event types.
Enabling the Telegram switch does not connect an account automatically. First connect your personal Telegram account through the TARGPatrol bot, then enable the channel in notification preferences.
Open the TARGPatrol Telegram bot, select Start, and follow the sign-in instructions to link your account.
Choose which events can notify you
Event choices apply across all eligible channels. For example, disabling incident updates prevents those optional alerts from being delivered by email, Telegram, mobile push, and in-app notifications.
Tasks, including assignments, timing, warnings, errors, and task updates.
Issues (legacy). Use Incidents for new operational reporting workflows.
Incidents, including assignments and important status changes.
Comments and user mentions.
Webhook-related status and failure notifications.
Notifications that cannot be disabled
Essential account, invitation, security, and service-lifecycle messages are mandatory. They bypass personal notification preferences and plan restrictions so that users do not miss information required to access or operate their account.
Free and paid plans
Optional notifications are available on paid plans. On Free, the notification editor is read-only and only mandatory system notifications are delivered. Existing preferences are preserved when an organization moves to Free and become active again after an upgrade.
Reports and exports
Report and export completion events are not shown as individual event-type switches. Their delivery still follows the organization plan and the user’s Email and Telegram channel settings.
Bulk PDF exports for scheduled tasks, Incidents, and legacy Issues can continue in the background. When the export is ready, open Notifications to download the combined PDF or ZIP. Export completion is not a separate optional event-type switch.
Important details
Changing a preference does not cancel a notification that was already accepted into a delivery queue.
When a comment is edited, only users newly mentioned in that edit receive a mention notification.
Preferences are configured in the web application. Mobile push delivery also depends on notification permissions on the user’s device.
Technical synchronization and job-status signals continue to work and are not added to the notification center as user notifications.
Notifications for action-value results
Recorded action results that meet configured warning/error conditions, including supported invalid or out-of-range values, can generate task notifications. This is different from a validation message that asks an employee to correct an input before submitting it; not every rejected input sends an alert.
Delivery depends on the organization’s paid plan, eligible recipients and each user’s event/channel preferences. Review the task event choices and Email, Telegram, mobile push or in-app delivery as appropriate. Incident notification-rule filters do not configure checklist action alerts.
Configuring Incident Notification Rules