Medical Office Audit Checklist
Medical Office Audit Checklist is a structured tool for reviewing how well a medical office maintains operational order, cleanliness, safety, privacy, and compliance in day-to-day work. It helps assess key areas such as reception and waiting zones, exam rooms, infection control, medication and supply storage, equipment condition, documentation handling, staff areas, emergency readiness, and overall workplace organization.
In TARGPatrol, this checklist can be used as a mobile audit form for routine inspections, internal quality checks, follow-up visits, or spot audits across one or multiple clinic locations. Auditors can complete inspections directly from a smartphone or tablet, record pass/fail results, add comments, assign numeric ratings, and attach photo evidence for deficiencies or corrective actions. This makes the audit process more consistent and much easier to track than paper-based inspections.
Building entrance is clean and accessible
Exterior signage is visible and in good condition
Parking / access paths are safe and unobstructed
Entrance doors function properly
Entry area lighting is adequate
No visible damage or safety hazard near the entrance
Comment on exterior and entry area
Photo of entrance / exterior issue if needed
Reception desk is clean and organized
Patient check-in area appears orderly
Queue / waiting process is managed appropriately
Confidential conversations cannot be easily overheard
Visitor / patient paperwork is stored securely
Front desk supplies are available and organized
Phones / communication tools are working properly
Comment on reception area
Photo of reception issue if required
Waiting area is clean and presentable
Chairs and furniture are in good condition
Floors are clean and free of hazards
Trash bins are available and not overflowing
Patient information materials are current and appropriate
Hand sanitizer is available for patients
Temperature / ventilation in waiting area is acceptable
Comment on waiting area condition
Photo of waiting area issue if needed
Exam rooms are clean and ready for use
Surfaces are disinfected between patients
Required consumables are stocked
Exam tables and stools are in good condition
Sharps containers are available and not overfilled
Biohazard waste containers are present where required
Clinical equipment is arranged safely and logically
No expired items are visible in exam rooms
Comment on exam rooms / clinical areas
Photo of room condition / issue
Hand hygiene stations are available in required locations
Soap / sanitizer / paper towels are stocked
Staff PPE is available where needed
PPE storage is clean and organized
Cleaning schedules are followed and documented
Waste segregation is performed correctly
Laundry / linen handling follows protocol if applicable
High-touch surfaces appear properly maintained
Infection control rating (1–5)
Comment on infection control practices
Photo of hygiene / PPE / cleaning issue
Medication storage area is secured
Medication refrigerator temperature log is current if applicable
Stored medications are within expiration date
Medication labeling is clear and compliant
Sample medications are organized and controlled
Clinical supplies are stored neatly and safely
Restricted items are not accessible to unauthorized persons
Comment on medication / supply storage
Photo of storage issue if required
Essential equipment is present and operational
Calibration / inspection records are available where required
Damaged or malfunctioning equipment is tagged or removed
Power cords and plugs are safe and intact
Portable equipment is stored properly after use
Maintenance issues have been reported appropriately
Equipment readiness rating (1–5)
Comment on equipment and maintenance
Photo of equipment issue
Patient records are not left unattended in open areas
Printed documents containing patient data are secured
Workstations are positioned to protect confidentiality
Screens are locked when unattended
Forms and logs are completed correctly where reviewed
Retention / filing practices appear organized
Confidential shredding / disposal process is available
Comment on documentation and record handling
Photo of documentation issue if allowed
Staff-only areas are organized and controlled
Lockers / personal storage areas are orderly
Break room / staff kitchen is clean
Staff notices and compliance postings are current
Schedules / contact lists are available where required
Unauthorized items are not stored in clinical areas
Comment on staff areas and internal organization
Photo of staff area issue if needed
Emergency exits are marked and accessible
Fire extinguishers are present and accessible
Emergency contact information is posted
First aid / emergency response supplies are available
Incident reporting instructions are available to staff
Hazardous materials are labeled correctly
Safety signage is visible where required
No blocked corridors or evacuation routes observed
Safety compliance rating (1–5)
Comment on safety and emergency readiness
Photo of safety issue
Patient restroom is clean and functional
Staff restroom is clean and functional
Soap / paper / hygiene supplies are stocked
Fixtures are in working order
No leak, odor, or sanitation issue observed
Comment on restroom condition
Photo of restroom issue if required
Office opening / closing procedures appear followed
Keys / access cards are controlled appropriately
Daily operational logs are maintained where required
Vendor / delivery items are managed appropriately
Outstanding operational issues are tracked
Manager or supervisor is aware of current deficiencies
Comment on administrative controls
Any critical non-compliance identified
Number of major issues identified
Number of minor issues identified
Most serious issue found
Immediate corrective action taken on site
Further action required
Responsible person for follow-up
Target completion date
Photo evidence of finding / corrective action
Office meets expected operational standards
Office meets cleanliness and hygiene standards
Office meets privacy and documentation standards
Office meets safety and compliance standards
Follow-up audit required
Overall audit score (1–100)
Final auditor comments









